Coronavirus (COVID-19) Update - Dealership Reopening

Added: 01 June 2020

** INFORMATION UPDATED 1st JUNE 2020 **

We are very pleased to announce that our showroom will be re-opening for new and used car sales from Monday 1st June, in line with the latest government guidelines. Our service and parts departments already re-opened on 18th May and we are continuing to support customers on a priority basis for NHS & other key workers, vehicle emergencies, and our team are contacting and re-booking all customers who previously had appointments cancelled during the closedown period.

Please be rest assured that, for the safety of our staff and customers, our premises and processes have been modified in accordance with COVID-19 government guidance to ensure that the appropriate social distancing measures are in place, our staff are temperature and symptom checked daily, and we have protective screens, additional PPE, cleaning, protection and hygiene procedures in place for staff and vehicles in our care. For your peace of mind, this is in line with the latest Ford Care Code. We are also very happy to offer you a 'minimum contact' experience for both service & vehicle sales, and 'Click & collect' is still available for any purchased vehicle.

During this continued period of COVID-19 restrictions and to comply with social distancing guidelines, we are operating on an appointment only basis for both sales and service. As such, we politely request that you contact us to book your appointment with with the team before visiting the dealership. As previous Lawtons customers will already be aware, we have always offered unaccompanied test-drives at Lawtons and we are very happy to continue to do so. Your vehicle of interest will be fully sanitised for you prior to your viewing or test-drive appointment with our sales team - so please feel free to contact us today to book your appointment!

Once again, we would like to thank our staff and loyal customers for their continued support and understanding during this difficult period. We would also kindly ask that you please respect the measures we have put in place for the protection of our team, which means that we may not be able to accommodate every request at this time - but we will of course do our best. We wish you all the very best of health, please stay safe and adhere to the latest government advice, and we look forward to seeing you soon!

Below you can find some other useful contact numbers if you need specific advice or assistance during this time :-

Ford Credit (finance related enquiries)
tel : 0345 712 5490

Ford Customer Relationship Centre (CRC)
tel : 0203 564 4444 option 4

Close Motor Finance (finance related enquiries)
tel : 0333 321 6060